FAQS

1. MATERIAL & QUALITY

Q: Are Mettlemix products made from solid metal or just gold-plated?

A: We take pride in authenticity. Every Mettlemix piece is handcrafted from 100% solid, heavy-gauge copper or brass. We use no artificial coatings or plating, ensuring a "living finish" that develops a rich, authentic patina over time.

2. LIVING FINISH (THE PATINA)

Q: Will my copper or brass fixture change color?

A: Yes, and that is its beauty. Since our metal is unlacquered, it will naturally evolve and darken, creating a unique character (patina). If you prefer the original shine, a simple polish with a copper/brass cleaner will restore it instantly.

3. SINKS & BATHTUBS SETUP

Q: Does my sink or bathtub order include a drain?

A: To make your installation as seamless as possible, every Mettlemix sink and bathtub comes with a free matching pop-up drain as a complimentary gift.

4. TECHNICAL INSTALLATION

Q: Do the wall-mounted fixtures include the necessary valves and brackets?

A: Yes. Our wall-mounted sinks include heavy-duty brackets, and our faucets include the rough-in valves and all internal components needed for a professional installation. Fully compatible with US & Canadian plumbing standards.

5. LIGHTING COMPATIBILITY

Q: Are Mettlemix pendant lights and sconces compatible with US/EU standards?

A: Absolutely. Our lighting fixtures are engineered for global compatibility, supporting standard electrical systems and LED bulbs.

6. DURABILITY

Q: Is the hardware rust-proof for bathroom use?

A: Yes. Solid brass and copper are naturally corrosion-resistant, making our accessories perfect for high-moisture environments like luxury bathrooms and kitchens. All pieces are backed by our 5-Year Warranty.

7. CUSTOMIZATION & ENGINEERING

Q: Do you offer custom sizes or bespoke designs?

A: As designers and engineers, we love custom projects! If you need a specific dimension for a sink or a unique design for a sconce, reach out to us at support@Mettlemix.com to discuss your vision.

8. PROCESSING & SHIPPING

Q: How long is the processing period?

A: Processing time is 1-2 weeks. Once your order is shipped, delivery takes 2-5 business days to your doorstep.

Wall Sconces 38

Sinks & Basins 38

BathTubs 2

Accessories 3

Pendant lights 66

faucets 40

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Wall Sconces ³⁸

Sinks & Basins ³⁸

BathTubs ²

Accessories ³

Pendant lights ⁶⁶

faucets ⁴⁰